Outsourced Medical Billing Services

Daily Claim Entries

Eliminate timely file denials and increase your cash flow. Daily claim entries involves:

Coding
Medical billing
Prompt claims filing
Claim auditing
Insurance follow-up
Increased collections
Speedier collections

Start seeing more profitability in as little as 5 days

One phone call is all it takes to identify whether our services are right for your practice. We can start serving you in as little as one week.

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Our Daily Claims Services

A common mistake that medical professionals make when they keep their billing in-house is filing claims late. Insurance companies may deny a claim if it’s not filed within a certain period of time, often only around two weeks. An advantage of outsourcing your medical billing is that claims are always processed right away. We file claims daily so that every claim is processed as soon as possible. That way, you won’t have to worry about losing out on collections because of a missed deadline with the insurance provider.

Woman working at computer with files nearby

Prompt Claims Filing

Because we file medical claims with insurance companies every day, we eliminate the risk of missing a deadline. It’s easy for a doctor or your practice’s staff to have to put off filing a claim due to other duties or because of patient needs. By outsourcing, you guarantee that a dedicated professional biller will be able to process every claim as soon as it is ready.

Daily Claims Audit

Our daily claims processing services go hand-in-hand with our daily claims auditing. Not only do we file claims every day, we also audit existing claims. This way, we know the status of each and every claim on a daily basis so that we can follow up with insurance companies when necessary in order to chase down any outstanding collections.

Managing Claims Denials

Part of our daily claims management services also includes managing claims denials. By processing patient billing quickly and on time, we reduce the risk of insurance companies denying claims in the first place. However, if a claim is denied, we’ll look into why that occurred and refile as needed. The more we know about why claims were denied, the better we can avoid those denials in the future.

Following up with Insurance Companies

While claim entries is one of our daily tasks, it’s only one part of a greater process that’s done every day. This daily process of filing new claims and auditing existing ones lets us know right away when it’s time to follow up with an insurance company that hasn’t yet paid out the collections owed.

Get a more profitable practice

Increase collections by 15%

Inhouse Medical Billing

$1,200,000 revenue

– $45,000 biller salary

– $40,000 secondary biller salary

– $23,750 Benefits and Overhead @ 25% of salary

– $3,000 Cost of software and hardware for billers

– $1,200 Cost of Postage

$1,087,000 in net collections

Average billing expense of 10.25% of collected revenue

Outsourced Medical Billing

$1,400,000 17% increase in top line collected revenue

– $77,000 5.5% of collected revenue

$1,323,000 in net collections

Average billing expense of 5.5% of collected revenue plus the added collective revenue from outsourcing

Benefits of Daily Claim Entries

While outsourcing your medical billing does improve accuracy and frees up your time for taking on more patients, there are other benefits as well.

Faster Collections

When you outsource your collections process, claims are completed much faster than they would be in-house. This is because our team of dedicated billers can focus on claims and filing them as quickly as possible. With Quest National Services, your collections could spend up to 19 fewer days in insurance company A/R. This is not only because of prompt filing but also due to consistent follow-up.

Increased Collections

Late claims filing can result in the insurance company denying the claim. With our daily claim entries, all claims are filed in a timely manner and therefore the risk of a denial due to a missed deadline is eliminated. This can increase your collections overall as more claims are approved and paid out.

Reduced Risk of Claims Denials

There are a number of reasons why an insurance company might deny a claim. One common problem is lateness. There is typically a deadline associated with any claim and if you don’t file on time, the claim will be denied. We avoid this particular cause of claim denial with a daily claims filing process that ensures that all claims are processed quickly and accurately.

Testimonials

What our clients are saying

"I would recommend Quest without reservation."

"We were a busy Urological group with four clinicians and had just been informed by our Medical Billing Service that they were closing their operation. We needed to associate with a new service quickly. We heard about Quest through our IPA, an organization where I am on the board. Quest was interested in working with more practices in our area and had a very good local and national reputation.
Adam and his team promptly visited with us. We had also met with other services but it became clear that Quest would be our choice. Quest was knowledgeable, hands-on, transparent, flexible, and ready to move ahead quickly. As promised, things did move ahead quickly and seamlessly.
Things have continued to work out well. In retrospect, Quest has been far superior to our previous billing service. It has been a pleasure to work with Adam and his team. I would recommend Quest without reservation."

Roderick Crocker, MD

Urologist, Cambridge Urological Associates

"They did a great job with our billing."

Dr. Duncan Gill

"…saving our practice tens of thousands of dollars."

"Quest National Services and Adam have been vital to the success of the Highland OBGYN practice. Quest National was able to take on our account in a very quick manner and has transitioned our practice from one software to another with little down time ultimately saving our practice tens of thousands of dollars. The team at Quest National have been the partners my growing OBGYN practice has needed. Most important for me is their ability to provide us redundancy when we otherwise wouldn’t have it. I couldn’t be more thankful for their dedication to our practice."

Mark Lowney

OB/GYN, Southcoast Health

"Worked with our existing software so that we didn’t have to make expensive changes"

"My husband and I have a small practice but we were looking for a medical billing company to consult us. We originally started with a local company with some satisfaction. However, our biggest problem was that they wanted us to change our existing EMR to software that they worked with. Quest National Services worked with our existing software so that we didn’t have to make expensive changes to our infrastructure. That saved us a lot of time and headache. I would definitely say that was one of the main reasons for why we switched and why we continue to work with Quest. As a small practice, they helped us without draining our resources."

Adriana C.

"I was impressed almost immediately by their transparency and consistent communication"

"As an administrator of a multi specialty clinic, I was looking for a service that provided timely and consistent communication. I found in prior engagements with our prior 2 billing companies neither provided the level of communication or transparency our principals expected. When I was introduced to Quest I was impressed almost immediately by their transparency and consistent communication. We've been with them now 5 months and are so happy we made the move."

Roger P.

"Quest has made the process so transparent and allowed us to increase our profits"

"Our company made the decision to outsource our medical billing to Quest and we have been incredibly pleased with the results. The knowledge, dedication, and customer service provided by their team is truly first class!
When we came to Quest, we had a hard time recovering our A/R and ensuring the accuracy of our billing. Quest has made the process so transparent and allowed us to increase our profits, while also pointing out and assisting in areas of improvement.
I really appreciate the work of Nancy and her team, and the responsiveness of the CEO, Adam. They both always find the time to address any questions or problems we are having!"

Joseph D.

"Quest lowered our time in accounts receivable by close to two weeks"

"Quest has made a huge difference in our business, even within the limited amount of time that we’ve been using their services. We kept our current EMR and, in less than six months, Quest lowered our time in accounts receivable by close to two weeks! I couldn’t believe it. We’ve been very pleased with the services and responsiveness of their staff so far. We were able to get reimbursed faster which was so important. Moreover, Quest took over the burden of dealing with aging receivables so we could focus more on business. They offered so many options and services and we were able to find the perfect solution for us. Thanks to Adam and everyone at Quest!"

Peter H.

"The team is knowledgeable, efficient and very timely"

"Moving my billing needs to Quest National has been the best decision for my business that I have made! From the initial meeting communication has been outstanding. The team is knowledgeable, efficient and very timely. I could not be happier and I am recommending them to all my peers. Thank you Lesley and Nancy - I have gone back to seeing my patients and no longer have to worry or follow up on the billing part of my practice because QNS has me covered."

Bridget R.