• Increase First-Pass Claim Resolutions Rates to 90% & Above: Quest’s medical billing solution is reducing data entry errors & clearinghouse rejections below national average. By consistently analyzing and optimizes claims procedures, Quest National Services is ensuring our ENT physician practices are getting paid First Pass rates, and getting paid faster.
• Increase Net Collection Rates To 95%-99%: Leveraging an efficient submission process, and following up on outstanding amounts from patient and carrier means that Quest National Services is ensuring that rightly due claims do not go uncollected.
• Increase Reimbursements by 10% – 20%: With an increase in FPA & decrease in overdue and outstanding revenue, ENT physicians are seeing a 10-20% increase in cash flow almost immediately. Reduce your stress by outsourcing to Quest.

From an infant with chronic ear infections to the teenaged cheerleader with a deviated septum to an aging singer with a vocal cord nodule, ENT physicians see it all. No two days are exactly the same, as these otolaryngologists fill their days with outpatient surgery, hospital rounds, and office consultations. The practice is varied and the medical billing services for an ENT physician are just as diverse. A professional medical billing service that is capable of acting as a professional extension of the ENT’s office is a practical and cost efficient way to keep your business moving forward.

For most ENT physicians, using an offsite ENT specialty medical billing service makes sound financial and business sense. Doing so will free up office space and office personnel, who are now available for other duties. Further, use of our services will ensure that you are paid top dollar for your services, while at the same time being assured of a consistent revenue stream. This means that your ENT medical billing claims will be submitted the right way to the right party the first time. This limits the amount of time hunting down the correct payer, submitting letters of appeal and watching your A/R aging report slowly stretch to 30, 60 or 90 days.

While you were in college for many difficult years learning all the skills required to be a successful otolaryngologist, we were hard at work learning all aspects of the medical billing profession. This means that we are the trained professionals when it comes to billing Medicare claims, Medicaid claims and private payer claims. It is this professional expertise that allows us to have most claims paid within just weeks of the date of service. Additionally, your payments will be posted within 48 hours of receipt. Predictable cash flow for your ENT practice will allow you to manage your assets and continue to grow.

If a claims appeal is required due to denial or underpayment, we will do this as well. Your ENT services are valuable and we will not rest until all claims are rightfully paid. If contacting your patient is required, either for additional demographic information or for collection purposes, these contacts will be done in a professional and friendly manner. You need never worry that your ENT patients will be put off by our efforts and they will continue to provide superb word of mouth regarding your services. This sort of positive feedback continues to be very important in the medical field and your specialty is no exception to that rule.